Remote Help

What is it?

Remote help allows us to log remotely on to your PC to help you through configuration or other issues.

How do I get started

Call the office at 838-1620 and request a remote help session. Note that your network connection must be working to use this option. When the remote help technician is available, click here and allow this to run on your PC. Our technician will now have remote access to your PC and sees what you see on your screen. The technician can control the computer now remotely and help you walk through the problem you're having.

Is this secure?

You are in control of the connection, you can terminate the connection at any time by right clicking on the icon in the task bar and selecting "close".