Dial-Up Support

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To create a new dial-up connection in Microsoft Windows Vista:

1. Click on the "Start" button, usually found in the lower-left corner of your screen. It may look like this: , or this: .
   
2. Choose "Network" from the Start Menu:
   
   
   • If your Start Menu is in one column, then open the Network icon on your desktop instead. The icon may look like this: .
     
   
   
   This will open the "Network" window.
3. Click on the Network and Sharing Center button in the window toolbar. This will open the "Network and Sharing Center" window.
   
4. In the list of tasks along the left side of the window, click on the "Set up a connection or network" link. This will open the "Set up a connection or network" window.
   
5. Choose "Set up a dial-up connection" and click on the Next button.
   
   
   • If this option is not present, then choose "Connect to the Internet" and click on the Next button, then click on the Dial-up button.
     
6. Enter one of our access numbers (838-4125 or 838-1001) in the Dial-up phone number box.
   
   
   • If you need to dial any special numbers to get a regular dial tone, put those numbers before the access number. If you need your modem to wait a moment before dialing, place a comma [,] where you need the pause to be. For example, if you need to dial 9 and wait for a dialtone to get an outside line, you should enter "9,838-4125" as the access number.
7. In the User name box, enter the Username information from the brochure you received when you signed up with us.
   
8. In the Password box, enter the Password information from the brochure you received when you signed up with us. Your password will show up as a series of dots as you type, unless you place a checkmark in the "Show characters" box just below the Password box.
   
9. Place a checkmark in the "Remember the password" box, or you will have to type in the password every time you dial up.
   
10. If your computer has more than one account, and if you want all accounts to dial up to the Internet, then place a checkmark in "Allow other people to use this connection" box. This will trigger a User Account Control alert.
    
11. Click on the Connect button. Your computer will try to dial up to the Internet and test your Internet connection.
    
12. If the test is successful, then you will get a window stating "Select a location for the "SDC Internet" network." Click on either the Home or Work button as appropriate. This will trigger a User Account Control alert.
    
    
    • If the test fails because your modem phone cable is not plugged in, then plug in the cable and click on the Try again button.
      
      
      • If you can't plug in the phone cable safely without shutting down the computer, then click on the Set up the connection anyway button.
        
    • If the test fails for any other reason, then click on the Cancel button, and start over once the cause of the problem is found and fixed.
      
    • You may get another window stating "You are connected to the Internet" and inviting you to click on a Browse the Internet now button. This will open Internet Explorer regardless of what your computer's default Web browser is. Click on the Close button to dismiss the window.
      
13. Click on the Close button.
    

To connect to the Internet by dial-up:

• If your Start Menu is the default two-column menu:
  
  
  1. Click on the "Start" button.
     
  2. Choose "Connect To" (just below "Network") from the Start Menu. This will open the "Connect to a network" window.
     
  3. Choose the "SDC Internet" Dial-up connection, then click on the Connect button.
     
  4. Click on the Dial button.
     
• If your Start Menu is the classic-style one-column menu:
  
  
  1. Click on the "Start button.
     
  2. Choose the "Settings" menu, then click on the "Network Connections" menu item. This will open the "Network Connections" window.
     
  3. Choose the "SDC Internet" item under the "Dial-up" category.
     
  4. Click on the Start this connection button in the window toolbar.
     
  5. Click on the Dial button.
     

To disconnect from the Internet:

• If your Start Menu is the default two-column menu:
  
  
  1. Click on the "Start" button.
     
  2. Choose "Connect To" (just below "Network") from the Start Menu. This will open the "Connect to a network" window.
     
  3. Choose the "SDC Internet" Dial-up connection, then click on the Disconnect button.
     
• If your Start Menu is the classic-style one-column menu:
  
  
  1. Click on the "Start button.
     
  2. Choose the "Settings" menu, then click on the "Network Connections" menu item. This will open the "Network Connections" window.
     
  3. Choose the "SDC Internet" item under the "Dial-up" category.
     
  4. Click on the Disconnect this connection button in the window toolbar.
     

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